Privacy Policy

Last updated: 2 August 2026

Nolies Electrical Test Company respects your privacy and is committed to protecting your personal information. This policy explains what information may be collected when you use this website or contact us, how it is used and the rights available to you.

For the purposes of UK data protection law, the organisation responsible for your personal information is Nolies Electrical Test Company.

Information We May Collect

Depending on how you use this website or contact us, we may collect:

• Your name and contact details, including telephone number and email address
• Your address or the location where services are required
• Information about the work, service or quotation you are requesting
• Messages, correspondence and records of enquiries
• Technical information such as IP address, browser type, device information and basic server logs

Please do not provide sensitive personal information unless it is genuinely necessary for us to deal with your enquiry.

How We Collect Information

Information may be provided directly by you when you telephone, email, submit an online enquiry or otherwise communicate with us. Limited technical information may also be recorded automatically when you visit the website.

How We Use Your Information

We may use personal information to:

• Respond to enquiries and provide requested information
• Arrange visits, prepare quotations and provide services
• Manage customer relationships, appointments, invoicing and records
• Maintain the security, reliability and performance of the website
• Meet legal, regulatory, insurance, accounting or tax obligations
• Establish, exercise or defend legal claims where necessary

Lawful Bases for Processing

We process personal information only where there is a lawful basis. Depending on the circumstances, this may be because processing is necessary to respond before entering into a contract, to perform a contract, to meet a legal obligation, because we have a legitimate business interest that does not override your rights, or because you have given consent.

Sharing Your Information

We do not sell your personal information. We may share information only where reasonably necessary with trusted service providers, professional advisers, insurers, payment or accounting providers, website and email hosting providers, subcontractors involved in delivering requested work, or public authorities where disclosure is legally required.

Anyone processing information on our behalf should receive only the information required for their role and must handle it appropriately.

How Long We Keep Information

Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected, including customer service, warranty, legal, insurance, accounting and tax requirements. Retention periods vary depending on the nature of the information and our obligations.

Security

Reasonable technical and organisational measures are used to protect personal information. However, no website, email service or internet transmission can be guaranteed to be completely secure.

Cookies and Website Technology

This website may use cookies or similar technology that are necessary for security, core functionality and user experience. If optional analytics, advertising or other non-essential technologies are introduced, the website and this policy should be updated and consent requested where required.

You can control or delete cookies through your browser settings, although disabling necessary cookies may affect how the website functions.

Third-Party Links, Google Maps and Services

This website may contain links to third-party websites or services, such as social media platforms or map providers. Those organisations have their own privacy practices, and we are not responsible for how they process information after you leave this website.

The contact page uses Google Maps to display the business location or service listing. When that map is loaded, Google may receive technical information such as your IP address, browser information and interaction with the map, and may use cookies or similar technologies. The home page may also ask this website's server to retrieve the business's current Google rating and review count from Google Places when a visitor approaches the review section. The rating and review count are displayed for that visit and are not written to this website's database or application cache. Only the Google Place ID used to identify the selected business listing is stored. Google's processing is explained in its Privacy Policy. Use of Google Maps Platform content is subject to the Google Maps Platform Terms of Service and the Google Maps/Google Earth Additional Terms of Service.

Your Data Protection Rights

Subject to the circumstances and applicable law, you may have the right to request access to your personal information, ask for inaccurate information to be corrected, request deletion or restriction, object to certain processing, request transfer of information and withdraw consent where consent is relied upon.

You also have the right to complain to the UK Information Commissioner’s Office. We would appreciate the opportunity to address your concerns first.

Children’s Privacy

This website is intended for adults seeking trade services and is not designed to collect personal information from children.

Changes to This Policy

This policy may be updated when our services, website features or legal obligations change. The latest version will be published on this page.